Return Policy - [Company Name]
Welcome to [Company Name], your favorite online destination for quality products! We want every purchase to be a pleasant and worry-free experience, and for this we have created a transparent and easy-to-understand Return Policy.
Contacts:
Address: [Physical Store Address]
Phone: [Phone Number]
Email: [Email Address]
General Return Conditions:
Return Term:
You have the right to return the products within 14 calendar days of receiving the order.
Products Eligible for Return:
Products must be unused, in perfect condition, with all original tags and packaging.
Return Procedure:
Please contact us at the telephone number or email address specified above to obtain a returns number and detailed instructions.
Return Costs:
The customer bears the shipping costs for returning the products, unless the product is defective or wrong.
Refund of Amounts Paid:
The refund of the value of the returned products will be made within 7 working days of their receipt, by the same payment method used for the purchase.
Defective or Wrong Products:
If the product received is defective or does not correspond to the description, we are committed to providing you with a quick and fair solution. Please notify us within 48 hours of receiving your order.
We are here to make sure you are completely satisfied with your purchases made at [Company Name]. For additional questions or assistance, please feel free to contact us at [Phone Number] or [Email Address].
The [Company Name] team thanks you for your trust and wishes you pleasant shopping!